Returns

If you are not 100% satisfied with your purchase, you can return the product for up to 30 days from the date you purchased it for a refund.

Any product you return must be in the same condition you received it and all globes returned must be in the original packaging and be returned to the address it was delivered from.

To make a return or exchange please download the 'Order Return Form', complete and include with the items being returned.

All complete light fittings are made to order, so there is a re stocking fee that will apply at 25%. In some cases we may offer a credit for items returned. In general most plumbing pipe, bare bulb pendants and brass lighting solutions are made to order and will not be fully refundable. If we have supplied a product incorrectly however we will re supply the correct product on return.

Please note that returns due to change of mind will not include shipping costs.